We generally don’t ask for a bond, but when we do it is of course refundable, subject to the normal conditions.
We have a variety of options including direct debit, credit card, cash, cheque or money order, Centrepay or B-PAY.
You can pay it all up front, but usually accounts are paid fortnightly or monthly.
If you purchase an item in the first six months of hire we cancel your contract and give you a 100% rent rebate that goes towards the purchase price.
A payment is generally made on delivery of the goods, but we can arrange alternatives.
Certainly. We have many clients on the Centrepay system.
Yes, provided you are happy to take responsibility for the goods yourself.
There is no obligation to buy, at the end of your contract period you can return the goods, upgrade or keep renting. After 36 months no further payments are payable.
In most cases delivery and pick-up are free within the Perth Metro area.
Yes, we will happily send our representatives to collect the goods and provide you with a replacement.
Usually we will be able to deliver to the Perth metro area within one business day.
Providing it is normal wear and tear, or breakdown it is covered by All-Set. However damage caused by the renter is their responsibility. Damage charges are unusual.
Yes! We can organise your direct debit to fit with your payday.
Invoices are available, but they are not standard procedure and you will need to specify this option.
While the total cost of the contracted period is more, the monthly payments are lower.
If you ask for a new one, this can be done on a 12 month rental. Generally on shorter term rentals we provide goods in as-new condition.
There is no minimum rental time before you can buy, as long as you buy in the first six months of hire. you get a full rent rebate towards the purchase.
Nothing if you talk to us. Otherwise you will receive reminder letters and phone calls incurring nominal additional costs. If we can’t make contact in a reasonable time we will visit you at further cost.
No- it is your responsibility to organise pick up. We have no idea when you will have finished with the goods.
To find out more, please see our Complaints Policy